In this GydeBites episode, we explored the future skills needed in NBFCs with Subramaniam Venkataraman, Head of Learning and Development at Unico Housing Finance. We discussed how technology and AI reshaped the industry, highlighting the importance of IT-savviness, adaptability, and customer-centricity for frontline executives.
Subramaniam shared insights on the shift from traditional processes to digital platforms, the crucial role of data analysis, and how AI helped mitigate risks. This insightful conversation is a must-listen for anyone interested in the evolving landscape of NBFCs and the skills required to thrive.
Questions covered in this episode:
1. What new skills are NBFCs in India looking for?
2. How is technology changing the skills needed?
3. What technical skills matter most in NBFC jobs?
4. Why are data analytics and AI skills becoming necessary in NBFCs?
5. How can NBFCs close the skills gap effectively?
Head of Learning & Development,
Unico Housing Finance
With over 20 years in learning and development, he is known for establishing learning academies and pioneering hybrid training models. He has deep expertise in the skill needs of Indian NBFCs and excels in designing innovative training solutions.