The very first application interactions decide how well and how much the users adopt it. A simpler, step-by-step walkthrough makes these interactions smooth, they help users learn your applications quickly.
The real time guidance, the walkthroughs & the interactive videos self-serve the help an application user needs. They will learn faster, imbibe your product features & become more productive.
Each kind will have a different use of your application. Generalised help articles end up serving no one. Instead, offer role specific, contextualised help to your users. Make their lives easier.
Insights and analytics will let you know exactly where your users are struggling. Now that you know their pain points, you can find better communication and simplify the user interface accordingly.
The multi-lingual support of Gyde will help your users in their own languages. The help texts and voice overs can be fashioned in the language of their own choice.
Gyde has helped us to enhance the digital adoption in one of the flagship employee programs at Bajaj Allianz Life Insurance Co. Ltd . Gyde walkthroughs have restructured and revamped the way our employees experience a new application with training videos and FAQ's being embedded into the screen. With this our employees will be able to adopt to the new applications much faster and become proficient in them independently.
Associate Vice President (IT) - Bajaj Allianz Life Insurance
Gyde has helped us explain features in an interactive way using walkthroughs. These walkthrough are super easy to setup & can be triggered whenever a new user logs in for the first time. Also, the bot provides answers to the natural language questions & can trigger smart callouts to take user to the appropriate feature. Really enjoyed working with the Gyde team who were really helpful, great communication and very quick to make changes upon our request - I'd recommend them.
Customer Success Manager, Global - Wurkr
It has been a truly wonderful experience working with the Gyde Team. I loved the way they approached this task as well as the promptness the team displayed in integrating the tool with UpsideLMS. The team was also proactive in providing the necessary support for resolving critical cases, which was also quite helpful. It’s a great tool and a great team behind it, and I wish them all the best for their future endeavors!
VP, Technology - UpsideLMS
Gyde team one of the most agile teams to work with. They understand the business requirements & the support is incredible. Their platform is scalable & can be tuned very quickly to suite the business needs.
CEO, Kido Asia
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