Four tools, zero system
Investor data lived in Google Sheets; documents arrived over email; clarifications happened on calls and chat. No single source of truth for where any investor stood.
How Accounti Cut Onboarding Time for Investors by 33% with Gyde
Secure Investor Portal
A centralized, secure hub for international investors to submit and track their details.
AI-Powered Document Intelligence
Claude extracts KYC data and screens document quality automatically, replacing manual review cycles.
Automated Notifications
Real-time updates keeping both investors and internal teams in the loop.
About the client
Accounti
Accounti is an accounting firm handling bookkeeping, CFO services, and finance ops for startups and funds. It owns a niche that few firms serve: full-lifecycle India investment management for foreign investors in Indian private limited companies. They handle the full lifecycle: demat setup, share dematerialization and transfer, tax compliance, and exit capital gains filing.
Indian regulations require every shareholder in an Indian company, including foreign funds and holding companies, to hold shares electronically rather than as paper certificates, in what's called a demat account.
The onboarding stage, which Gyde’s portal streamlines, typically involves tedious intake forms, massive KYC document bundles, bank paperwork, and physical signatures couriered across borders.
The Challenge
Manual onboarding process was stretching timelines for investors.
Document errors surfaced too late
Blurry scans, wrong formats, and missing pages were caught only during manual review, triggering long back-and-forth cycles across time zones before documents were bank-ready.
Limited Status Visibility
A fund manager in the US had no visibility into what was pending, what was rejected, or where to sign in an unfamiliar Indian process, so every step generated follow-up emails and calls.
Manual paperwork with no tracking
Signed documents were sent by courier to the office with no systematic way to track dispatch and receipt against each investor's case.
How Gyde solved it
One portal running the entire workflow, from intake to courier
Admin creates the case. The platform handles onboarding.
The Accounti team creates a new investor case from a single dashboard. The platform provisions secure investor access, tracks progress, and keeps every onboarding request in one place instead of scattered spreadsheets.
Investors complete a guided intake.
A structured intake form and document checklist helped investors upload their passports, local tax IDs (PAN in India), bank statements, and other KYC documents directly to the portal. Once uploaded, Claude Haiku 4.5 extracts key fields directly from the document, cutting manual data entry for the Accounti team.
Every uploaded document is screened before review.
As documents arrive, Claude Sonnet 4.6 screens each upload for blur, poor lighting, cropping, and distorted angles, flagging issues within seconds. Final verification remains with the Accounti operations team.
Feedback flows in one digest
Rejections and comments are batched into clean email digests, so investors get one clear summary of what needs fixing instead of a flood of notifications.
Prepared forms with built-in signature guides
The Accounti team uploads bank-ready demat forms with visual signature guides showing investors exactly where to sign, cutting signature errors before printing.
Signed, verified, dispatched, tracked
Signed copies are re-uploaded, verified by the team, and courier dispatch is tracked in the portal until the physical documents reach the office.
The outcome
Two weeks faster. A thousand documents in.
6 weeks from intake to bank-ready file
Files bank-ready in 4 weeks
2 weeks faster
9 emails per investor case on average
One digest per review cycle
79% fewer emails
Format errors caught after 2 days
Flagged within seconds of upload
Instant screening
The pattern behind the result
Automation where it helps. Humans where it matters.
Human review, accelerated by Anthropic
Haiku 4.5 extracts KYC fields from uploaded passports and identity documents and Sonnet 4.6 reviews every document for image quality before human review.
Encrypted, governed document storage
All KYC documents are encrypted and stored in governed cloud storage with role-based access control, so sensitive investor data never sits in inboxes or shared drives.
Built around one operational process
Rather than adapting a generic platform, Gyde built a system around Accounti's demat onboarding workflow, making every step faster, clearer, and easier to manage.
In their words
What Accounti Leadership Says
Before Gyde, every investor case was spread across a spreadsheet, email, and whatever calls we'd had that week. If a scan came in blurry, we wouldn't know until manual review, sometimes two days later, and by then the investor's moved on to something else. Now documents get flagged the second they're uploaded, so we're not chasing people for the same document twice. Investors can see their own status instead of emailing us to ask. We've gone from six weeks to four on a typical case, and my team spends that time actually reviewing files instead of coordinating paperwork.
Rohit Kapoor
CEO, Accounti.ai
2 weeks
Faster investor onboarding
79%
Fewer emails per case
1,000+
Documents processed through the platform
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