AI Sales Assistant

Sales Helpline Assistant

Instant, accurate answers for sales teams — powered by enterprise RAG + AI agents.

Book 20-minute Demo

What This AI App Does

The Sales Helpline Assistant gives field sales teams real-time, reliable answers to product, policy, pricing, and process questions. It eliminates dependency on managers and reduces incorrect communication with customers.

Key Capabilities

Answers product, policy, and compliance questions instantly

Fetches accurate details from SOPs, pricing sheets, and training docs

Summarizes complex policies into simple, customer-ready language

Auto-generates scripts for customer conversations

Escalates unclear queries to SMEs with context included

Works across mobile, CRM, WhatsApp, and email

How It Works

Sales Query → RAG Engine Searches Enterprise Knowledge → AI Agent Generates Accurate Answer → Delivered in CRM/App/Email

1

Sales rep submits query

Field sales team asks product, policy, or pricing question via CRM, mobile app, or WhatsApp

2

RAG engine searches knowledge base

AI searches enterprise documents including SOPs, pricing sheets, and training materials using semantic search

3

AI generates contextual response

AI agent processes retrieved information and generates accurate, context-aware answer tailored to the specific query

4

Instant delivery with sources

Answer delivered instantly in the sales rep's preferred channel with source references and confidence scores

Where This Solution Creates Business Impact

60-70%

Fewer escalations to managers

40%

Faster customer responses

85%

Reduced misinformation risk

50%

Accelerated new-rep onboarding

Example in Action

Input:

What documents do I need for a top-up loan?

AI Response:

Here are the required documents based on your customer type, loan history, and updated policy version:

  • Salary certificate (latest 3 months)
  • Bank statements (6 months)
  • Identity and address proof
  • Existing loan agreement copy

Result: Response automatically customized based on customer profile and current policy version

Who Uses It

Field sales teams

Get instant answers to customer questions on-site

Contact center sales

Access accurate information during customer calls

Sales enablement

Ensure consistent messaging across teams

Pre-sales teams

Provide accurate technical and pricing information

Integrations

Salesforce

Salesforce

F

Freshsales

H

HubSpot

W

WhatsApp Business API

S

SharePoint

C

Confluence

Security & Compliance

SOC 2 Type II
ISO 27001
GDPR Compliant
CCPA Compliant

Role-based access control

Full audit trails for all queries

Data encryption at rest and in transit

Private cloud deployment options

See how this can empower your sales teams

Book a 20-minute demo to see the Sales Helpline Assistant in action with your actual sales scenarios and knowledge base.

What you'll see in the demo:

Live demo with your use cases
Integration discussion
ROI calculation
Implementation timeline
Book 20-minute Demo