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Global L&D

Episode: Lessons from Leading Learning for a Global Service Organization

20 Minutes to Lessons from Leading Learning for a Global Service Organization

In this episode of GydeBites, host Prasanna Vaidya talks with Allison Sadler about making learning effective across large, global organizations. Allison shares how to balance global consistency with local needs and why understanding learners’ challenges is essential for designing impactful programs.

She highlights how simulations and practical exercises help learners build confidence, practice skills safely, and retain knowledge. Allison also explains the importance of breaking learning into short, focused sessions to match today’s limited attention spans and keep learners engaged.

Questions covered in this episode:

What challenges do global service organizations face in building a learning strategy?

How do you balance global consistency and local customization in learning programs?

How can technology best support scalable and inclusive learning across geographies?

What is one approach you’ve seen make the most impact across a global workforce?

What key lessons would you share with L&D leaders taking on global responsibilities?

Meet the Speaker

Allison Sadler

Head of Global Learning, Airbnb

With over 30 years of experience in learning and people development, Allison combines research and practice to shape strategies that drive impact across global organizations. With a PhD in Human Capital and author of Ripples of Leadership, she shares powerful lessons on building learning that scales worldwide.

Allison Sadler

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