Gyde has helped us to enhance the digital adoption in one of the flagship employee programs at Bajaj Allianz Life Insurance Co. Ltd . Gyde walkthroughs have restructured and revamped the way our employees experience a new application with training videos and FAQ's being embedded into the screen. With this our employees will be able to adopt to the new applications much faster and become proficient in them independently.
Associate Vice President (IT) - Bajaj Allianz Life Insurance
Gyde has helped us explain features in an interactive way using walkthroughs. These walkthrough are super easy to setup & can be triggered whenever a new user logs in for the first time. Also, the bot provides answers to the natural language questions & can trigger smart callouts to take user to the appropriate feature. Really enjoyed working with the Gyde team who were really helpful, great communication and very quick to make changes upon our request - I'd recommend them.
Customer Success Manager, Global - Wurkr
It has been a truly wonderful experience working with the Gyde Team. I loved the way they approached this task as well as the promptness the team displayed in integrating the tool with UpsideLMS. The team was also proactive in providing the necessary support for resolving critical cases, which was also quite helpful. It’s a great tool and a great team behind it, and I wish them all the best for their future endeavors!
VP, Technology - UpsideLMS
Gyde team one of the most agile teams to work with. They understand the business requirements & the support is incredible. Their platform is scalable & can be tuned very quickly to suite the business needs.
CEO, Kido Asia
Turn application complex processes into step-by-step, easy-to-follow how-to guides accompanied by screenshots, reducing the onboarding time and making it easier for you to scale the customer base.
Solve users' queries within the app; help articles can be categorized for effortless searching, ensuring quick access to the answers they need -reducing frustration caused by dependency on support teams.
Translate Help Articles into a wide range of supported languages, eliminating language barriers and enabling users to grasp the features and functionalities of your application thoroughly in their local language.
Keep your users up-to-date with the latest features and upgrades by leveraging the power of our in-app "What's New" feature, ensuring they are always well-informed and excited about the improvements you have to offer.
Effortlessly integrate help articles by importing content from platforms like Intercom, Zendesk, Freshdesk & Confluence, and auto-translate in any language. No starting from scratch required!
Personalize the Gyde widget to match your product's identity perfectly. Customize its appearance, including the name and color, to seamlessly mix with your application. Make the Gyde widget feel like a natural extension of your brand.
Use real-time analytics capabilities to discover users who have accessed how-tos and help articles, enabling you to optimize user support and maximize your application's overall value and performance.