Report on Salesforce Knowledge Articles
- Create a Folder for Article ReportsCreate a public folder where you can store article reports for your users.
- Article ReportsCreate a custom report type to report on Salesforce Knowledge article data.
- Create an Article ReportRun your custom report on your Salesforce Knowledge articles and save them to your article reports folder.
- Fields Available on Salesforce Knowledge ReportsThe fields you can use in a knowledge report depend on the type of information you are reporting on.