1. Select either Email Recommendations orWeb Recommendations under Personalization Builder.
2. Click the Reporting tab within Personalization Builder.
3. Click Contacts.
4. Enter the customer’s email address.
5. Click Go.
6. Scroll to the bottom of the customer profile and click the button that corresponds with the requested privacy setting.Delete Profile: Permanently delete the customer profile including all past behavioral data.Delete Suppression: Set a suppression period to delay data deletion for up to 30 days of the request.Do Not Track: Past behavioral data is retained but future interactions are ignored.Do Not Profile: Behavioral data is collected but not used for recommendations.Do Not Process: Past behavioral data is retained and future interactions are collected but ignored.A confirmation popup appears with request process details
7. Delete Profile: Permanently delete the customer profile including all past behavioral data.
8. Delete Suppression: Set a suppression period to delay data deletion for up to 30 days of the request.
9. Do Not Track: Past behavioral data is retained but future interactions are ignored.
10. Do Not Profile: Behavioral data is collected but not used for recommendations.
11. Do Not Process: Past behavioral data is retained and future interactions are collected but ignored.
12. Click OK.