AI Technology

Retrieval Augmented Generation (RAG)

AI that uses your enterprise data safely without retraining the model

What is RAG

Retrieval Augmented Generation (RAG) is a method that allows AI models to use your internal enterprise data safely without retraining the model. It retrieves relevant information from your documents or systems and combines it with the model's reasoning ability to produce accurate, context aware responses.

RAG gives companies the accuracy of custom AI without the cost, time, or risk of traditional fine tuning.

Why Enterprises Use RAG

Most organizations want AI that is accurate, compliant, and tied to real business knowledge. RAG solves this by allowing the model to reference trusted internal content instead of relying on generic model knowledge.

Ideal for industries with regulatory responsibilities: financial services • healthcare • retail • technology

Where RAG Creates Business Impact

RAG improves accuracy, reduces manual search time, and ensures responses follow company rules.

Sales

  • Real time answers from product documentation and pricing sheets
  • Proposal and pitch generation based on internal material
  • Faster qualification with instant retrieval from CRM notes

Customer Support

  • Accurate responses from knowledge bases
  • Diagnostic help using troubleshooting documents
  • Reduced ticket handling time

Operations

  • SOP retrieval and automated instructions
  • Access to internal manuals and process documents
  • Compliance rules surfaced instantly

Risk, Audit, and Compliance

  • Policy interpretation
  • Regulatory summaries
  • Document comparisons
  • Evidence extraction for audits

How RAG Works in Simple Terms

RAG has four core steps.

1

Ingest data

Documents, PDFs, webpages, knowledge bases, CRM notes, and more.

2

Create embeddings

Transform the text into vectors that capture semantic meaning.

3

Store in a vector database

Use systems like Elasticsearch, Pinecone, Weaviate, or BigQuery Vector Search.

4

Retrieve the right information during inference

The AI model uses the retrieved chunks plus the question to generate accurate output.

This allows the model to behave as if it has been trained on your entire knowledge base without actually training it.

How Gyde Helps You Use RAG Effectively

RAG is powerful but difficult for enterprises to implement correctly. Gyde solves this through a combination of people, platform, and proven execution.

A dedicated RAG POD

A team focused entirely on your RAG implementation.

  • Product Manager
  • Two AI Engineers
  • AI Governance Engineer
  • Deployment Specialist
  • Optional Data and DevOps support

A platform built for enterprise RAG

Everything you need to build production-grade RAG systems.

  • Connectors to internal systems
  • Pre-built ingestion pipelines
  • Embedding and chunking framework
  • Governance and guardrail modules
  • Monitoring for accuracy, drift, and throughput

A four week delivery process

Your RAG workflow goes from idea to production through a predictable playbook.

  1. Identify the workflow
  2. Align requirements and data sources
  3. Build ingestion, chunking, and retrieval pipelines
  4. Validate compliance and security
  5. Deploy into your applications
  6. Measure and refine

What US Enterprises Can Expect With RAG and Gyde

  • Higher accuracy across all AI workflows
  • Reduction in search and manual lookup time
  • Lower operational load on IT and knowledge teams
  • Safe and governed AI responses
  • Standardized pipelines for future use cases
  • Production ready RAG systems in about four weeks

Most companies begin with one high value workflow and then expand across departments as the system matures.

Frequently Asked Questions

Does RAG work better than fine tuning? +

For most enterprise use cases, yes. RAG is faster, safer, and easier to update.

Can RAG integrate with Salesforce, Confluence, SharePoint, or custom systems? +

Yes. Gyde provides ingestion adapters for these systems.

Does RAG require a specific vector database? +

No. Gyde supports Elasticsearch, Pinecone, Weaviate, BigQuery Vector Search, and others.

Can RAG be used for regulated industries? +

Yes. It is often preferred because data remains fully controlled.

Is ongoing maintenance required? +

Yes. New content should be ingested, and pipelines monitored. Gyde manages this for you.

Explore Related Topics

Embeddings Vector Databases Fine Tuning

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