Troubleshoot Reports
- Why can’t I run a report on a custom or external object?Sometimes an object, its report types, or your access isn’t set upcompletely.
- Why do my chart labels overlap?Sometimes the labels for your charts can overlap and be difficult to read. There may be too much data in the same space, or the segments or wedges of the chart may be too small.
- Why doesn’t my report return any data?Check with your administrator to make sure that you have access to the records you’retrying to report on. If you’re still not seeing any results in your report, try casting awider net.
- Why can't I see formula options in report builder?If you can't see the Add Formula option in the Fields pane of report builder, change your report format to summary, matrix, or joined. Formulas don't show up for tabular reports.
- Why doesn’t my report return the data I expect?Check your filters, groupings, fields, report type, and role or user hierarchy to make sure that you are asking the right questions of your data.
- What are some common report limits?Here are some common report limits. To see a full list of analytics limits, see the Salesforce Limits Quick Reference Guide.
- Why am I getting an “obsolete report” error message?You may be trying to report on data that isn’t available.
- Improve Report PerformanceMany factors can cause a report to perform poorly or to time out. You can address most ofthem with simple changes, such as using the correct filter operators, applying more filters, andreducing the amount of data.
- Why is an old role name appearing in the "role hierarchy" trail of my report?Changes to role names aren’t automatically updated in reports. To see the latest role name, change the Role name as displayed on reports field for the role record.
