1. From Setup, enter Snap-ins in the Quick Find box, then selectSnap-ins.
2. Select the snap-in deployment that you want to work with by clicking the arrow beside the deployment name and selecting View.
3. In the Snap-ins configuration page, go to the Live Agent settings section and click Start.
4. In the Live Agent Deployment menu, select the Live Agent configuration that you want to use with the chat snap-in from the dropdown list.
5. In the Live Agent Button menu, select the Live Agent chat button or automated invitation that you want to use with the chat snap-in from the dropdown list.
6. Select Show queue position if you want to display the customer’s place in line while they wait for a support agent. Make sure that the Live Agent chat button you selected has Enable Queue selected in your Live Agent chat button settings.
7. Click Save.