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Set Visibility for the Supervisor Tab through Profiles


  1. From Setup, enter Profiles in the Quick Find box, then selectProfiles.
  2. Click Edit next to the profile that you want to give access to thesupervisor tab.
  3. Set the visibility of the Live Agent supervisor tab to Default On.
  4. Click Save.

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Related Questions

  • Add Omni-Channel Supervisor to the Salesforce Console
  • Add Omni-Channel Supervisor to a Lightning Console App
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