Set Up Entitlement Management in Communities
- Clone the Customer Community User, Customer Community Plus User, or Partner Community User profiles and enable the “Read” permission on entitlements and/or service contracts.Note Remember to click Edit Profiles at the bottom of the detail page to activate the new profiles.
- Optionally, on the profiles of delegated community moderators, enable the “Create” and “Delete” permissions on entitlement contacts. This lets moderators update entitlement contacts.
- Verify that the tab visibility for the Entitlements and/or Service Contracts tabs is Default On.
