Restore Connected Accounts in the Salesforce Authenticator MobileApp
- From the Let’s Get Started screen, tap Restore from Backup.
- When prompted, enter your mobile number and tap Send.
- Salesforce Authenticator sends you a text message with a link. Tap the link in the text message.
- Authorize your mobile device to open the Salesforce Authenticator mobile app. This process is different on Android and iOS devices.AndroidIf prompted to select which app to open the link with, tap SalesforceAuthenticator from the list.If your web browser opens, tap Open Salesforce Authenticator.iOSWhen asked for permission to open Salesforce Authenticator, tap Open to approve.The Salesforce Authenticator app opens, completing the mobile number verification process.
- In the Salesforce Authenticator app, enter your passcode.When you see your Connected Accounts, the restoration process is complete.