1. From Setup, enter Preferences in the Quick Find box, then select Prospector Preferences.
2. Select Respect Do-Not-Contact Settings and Canada’s Privacy Requirements. For records that have Do Not Call or Email OptOut selected, Phone or Email field values are masked in the search results and on the contact card, and blank in.csv files created when you export records. For records with Canada addresses, Email field values are masked in the search results and on the contact card, and blank in .csv files created when you export records.