1. Open the record addition error log and review the errors,then take one of these actions.If you see errors regarding duplicate records, you don’t need to do anything. Duplicate errors mean that the records are already in Salesforce, so you don’t need to add them again. If your Data.com preferences are set to allow duplicates, the error log will not include any duplicate errors. If your Data.com preferences are set to allow duplicates but your organization also uses duplicate rules to prevent the creation of duplicate records, the duplicate rule will determine if the duplicate record is allowed or blocked. Records that are blocked by the duplicate rule will appear in the error log.If you see errors regarding your organization’s customconfigurations, such as triggers, validation rules, or workflow, letyour administrator know because they may need to correct these configurations. If your organization uses state and country picklists and yousee errors regarding available states or countries, notify your administrator,who will need to add the particular state or country to the picklist.For all other errors, contact your administrator, who may needto contact Salesforce Customer Support.
2. If you see errors regarding duplicate records, you don’t need to do anything. Duplicate errors mean that the records are already in Salesforce, so you don’t need to add them again. If your Data.com preferences are set to allow duplicates, the error log will not include any duplicate errors. If your Data.com preferences are set to allow duplicates but your organization also uses duplicate rules to prevent the creation of duplicate records, the duplicate rule will determine if the duplicate record is allowed or blocked. Records that are blocked by the duplicate rule will appear in the error log.
3. If you see errors regarding your organization’s customconfigurations, such as triggers, validation rules, or workflow, letyour administrator know because they may need to correct these configurations.
4. If your organization uses state and country picklists and yousee errors regarding available states or countries, notify your administrator,who will need to add the particular state or country to the picklist.
5. For all other errors, contact your administrator, who may needto contact Salesforce Customer Support.
6. After your administrator resolves the errors, try againto add the Data.com records to Salesforce.