Reserve Time Slots for Designated Work
- Scroll over your profile picture, under Options select Switch to Salesforce Classic.
- From the Setup, enter Service Appointment in the Quick Find box and select Field Sets under Service Appointments.
- Click Edit next to Designated Work Fields.
- Drag any check box field into the field set.Note You can customize a field by adding it to the service appointment object.
- Switch back to Lightning Experience in your profile dropdown.
- From the Field Service Admin app, click the Schedule Policies tab.
- Click the policy where you want to enforce the designated work time slots.
- On the Related tab, under Scheduling Policy Work Rule, click New.
- Add the Field Service - TimeSlot Designated Work work rule to the policy.
- Click Save.