Prep Your Org for a Partner Community
- Each partner account is automatically assigned three partnerroles.Tip We strongly recommend that your reduce the number of roles to one role: Partner User. To avoid role proliferation, it’s better to use onerole and grant super user access to userswho need access to other users’ data.
- In Setup, type Sharing Settings in the Quick Find/Search box and edit the organization-wide defaults. Set the Default External Access setting toPrivate for all the objects you want to share with your partners.
- Clone and customize the Partner User profile per your community’s needs and, if necessary, grant extra permissions with a permission set.
- Create a partner account for each partner organization you work with. Partner accounts store details about partner users and their sales data.
- Also, plan how you want to use sharing rules to sharedata with partners.
- Add users from each partner company as contacts on the respective partner account.
- Convert the contacts on the partner account to partner users and assign a partner license, profile, and role.
- Optionally, enable and grant super user access to partner users if you want them to view data owned by other users in their role hierarchy.
- If you work with many partner users or don’t want to deal with user management for a partner organization, consider delegating user administration.