Monitor Automated Article Process Actions
- From Setup, enter Automated Process Actions in the Quick Find box, then select Automated Process Actions.
- Click Search to view all pending actions for any article, or set the filter criteria and click Search to view only the pending actions that match the criteria.The filter options are:Process DefinitionThe process that is triggering the action. This value is always “KBWorkflow.”ObjectThe object that triggered the pending action. This value is always “Knowledge Article.”Scheduled DateThe date the pending actions are scheduled to occur.Create DateThe date the article that triggered the pending action was created.Created ByThe user who created the article that triggered the pending action.Record NameThe name of the article that triggered the pending action.The filter is not case-sensitive.