1. In the License Management App (LMA), click the Subscribers tab.
2. To find a subscriber org quickly, enter a subscriber name or org ID in the search box and clickSearch.
3. Click the name of the subscriber org.
4. On the Org Details page, click Login next to a user's name. You have the same permissions as the user you logged in as.
5. When you’re finished troubleshooting, from Setup, click Return to SubscriberOverview to return to your org.