1. Learn About the Lightning Knowledge Migration Tool: Before planning your move to Lightning Knowledge, learn about the migration tool and the difference between Classic and Lightning Knowledge. Understand the limits of the migration tool.
2. Plan and Sandbox Test Your Migration: Review migration strategies and planning checklists. Learn about the importance of sandbox testing before making the move to Lightning Knowledge in your production org.
3. Perform the Migration - Multiple Article Type Orgs: For multiple article type Orgs, this is the step-by-step guide to using the Lightning Knowledge Migration Tool in sandbox and production environments. After migration is complete, validate the results before accepting or undoing the migration. After accepting the migration, there’s a bit more work. Review the Post-Migration Checklist before giving your team full access to Lightning Knowledge.
4. Perform the Migration: Single Article Type Orgs For single article type Orgs, this is the step-by-step guide to using the Lightning Knowledge Migration Tool in sandbox and production environments. There is no validation step needed for single article type Orgs. After running the migration, review the Post-Migration Checklist before giving your team full access to Lightning Knowledge.