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Let Your Agents Block Visitors by IP Address


  1. From Setup in Salesforce Classic, enter Live Agent Configurations in the Quick Find box, then select Live Agent Configurations.
  2. Click Edit next to the configuration that you want to modify.
  3. Under Basic Information, select Visitor BlockingEnabled.
  4. Click Save.

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Related Questions

  • Create an IP Blocking Rule to Block Chat Visitors
  • Set Trusted IP Ranges for Your Organization
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