1. In the Macro Instructions section, click +Add Instruction.
2. The first instruction tells the macros which object to act upon. Here, select Select Active Case Tab.
3. The next instruction tells the macro which action in the Case Feed publisher to interact with. Here, select Select Social Action.
4. Now, tell the macro what to do in the social action. Select Insert into Body. You can insert either Quick Text or Text. Selecting an Insert instruction appends the Quick Text or Text specified in the macro to the end of the text already in the field. In social publisher actions, the Insert instruction is useful because you can retain the @mention and add text after it.
5. Specify which Quick Text you want to macro to use, or enter the text that you want it to use.