Get Started with Approvals
- The admin creates a team of users using a standard or two-step workflow with the following roles: Standard Workflow - Submitter, one or more Reviewers, Approver Two-Step Workflow - Submitter, Approver
- Standard Workflow - Submitter, one or more Reviewers, Approver
- Two-Step Workflow - Submitter, Approver
- The user creates an email message and clicks Start Approval Process.
- That user selects an audience, adds instructions, assigns or creates a team, and includes an expected completion date.
- Notifications go out to the email reviewers and/or approver.
- The reviewer receives notification of the request for approval and begins reviewing, annotating, and commenting on the email. The comments list shows desktop and mobile comments and the Desktop/Mobile toggle is used to focus on comments of the device selected. The orange icon represents unresolved comments and the green icon represents resolved comments.
- The approver reviews the email message and either approves or declines the email message.
- If the approver approves the email message, the user can send the message to any audience in the account.
- If the approver declines the email message, the reviewer must edit and resubmit the email message until the approver finally approves the message.