1. Use the Create Post icon to create a post.Use the vertical lines icon to create a tab.
2. The total number of items in the column.
3. Twitter Author Influencer Score. A 0–100 score on how much an authority the author is and can be trusted. The score appears under the post and in the post inspector for Twitter posts.
4. Facebook @mention page link. Click the link, either in the Engage column or in the post preview area of the post inspector, to open a new browser tab or window to that page on Facebook.
5. or Post sentiment. Shows the sentiment, if specified, of the post as Positive, Neutral (hidden by default), or Negative.
6. Image or Video in PostClick to preview a video or animated gif to review in a lightbox view.Multiple images added to a Facebook post that was created on Facebook can be viewed in an Engage column.
7. Author Labels help classify posts into categories
8. To add a tab, click .
9. Multiple images attached to a Twitter post. Up to four images can be attached to a Twitter post. Some Facebook posts can appear with multiple images which were created outside of Social Studio.
10. To view the image at a larger size, click .
11. Use when hovering the mouse over a post to quickly perform an action for a post, depending on the social network. These same actions are possible for the post in the Post Inspector.
12. To update the column, click . A bar across the top of the button decreases as 30 seconds expires to automatically refresh the contents.To set a date range filter for the column, click . To open filtering and column management options, click .
13. Indicator that shows a quick filter has been applied.
14. Submit feedback for the Social Studio app, and not a request for Technical Support, to Salesforce on Social Studio, review notifications, find relevant help pages and view your user profile.
15. Post Inspector shows additional information on the post.
16. A Column displays posts from social accounts attached to a workspace that can be arranged and filtered in a custom order. Columns can be added for one or more social accounts or topic profiles, different statuses, or by post labels.