• Solutions

    User Guidance Simplified!

    By Products

    Screenshot Guidance Platform

    For Individuals/Teams/Agency

    Guidance on any process without the need for video sharing.

    Knowledge Base Platform

    For SaaS Applications

    Self-serve application guidance for users no need for a support team

    Digital Adoption Platform

    For Enterprise Applications

    software training for employees - end to lengthy training sessions

    AI driven Application Support Platform

    For Individuals/Enterprises

    Self-serve training and support on enterprise software
  • Enterprise
  • Pricing
  • Resources
    Blog Webinars Navigate'23 - L&D summit
  • Login
  • Install Free Extension

Salesforce learning is made easy with our free Chrome extension!


Enable Portal Reply Email Notificationsin Case Feed


  1. From Setup, enter Support Settings in the QuickFind box, then select Support Settings.
  2. Click Edit.
  3. Select Enable Case Comment Notification to Contacts.
  4. Select a template for email notifications.
  5. Click Save.

Was this helpful?

Related Questions

  • Post on Cases and Community Questions with the Community Action in theCase Feed
  • Set Up On-Demand Email-to-Case
naviagate23
X
Subscribe Our Newsletters

We will send you Saleforce tips and updates on every Tuesday!
Gyde Logo

Simplifying Digital Adoption

Resources

  • Knowledge Base
  • Public Guide Collection
  • SuccessFactor Gyde
  • Salesforce Gyde
  • Sales Navigator Gyde
  • Navigate - L&D summit
  • GydeBites L&D Podcast

About

  • About Us
  • Careers
  • Contact Us
  • Privacy Policy
  • Cookie Policy
  • Terms and Conditions

Follow Us

x icon

SOC 2 TYPE II Certified

ISO 27001 Certified

GDPR Certified

CCPA Certified

NASSCOM logo Startup India logo AWS Activate logo

Product of DAI Labs Private Limited © 2024 All Rights Reserved

Gyde Platform 30 minutes Demo