Enable and Map Engagement Insights for CommunityManagers
- Open Community Workspaces orCommunity Management.
- Click Engagement | Settings. If you are using Community Workspaces, click Engagement | Settings from the Dashboard workspace.
- Provide a name for each Engagement Insights page and then select the report folder you want to map to the page.You can map up to 10 Engagement Insights pages.Make sure that you have shared the mapped report folder with your community managers orthey can’t view the Engagement Insights reports.
- Click Save.Engagement Insightspages are visible to community managers when they expand the Engagement section in Community Management or Community Workspaces.