Edit Conflict Settings
- From your personal settings in Salesforce, search for Salesforce for Outlook. Then click View My Configuration.
- Under Conflict Behavior for each object you're syncing, select one of these options.Salesforcealways winsOutlookalways wins
- Salesforcealways wins
- Outlookalways wins
- Save your changes. All changes take effect the next time your data syncs. Return to your original settings any time by clicking Revert todefault at the top of your modified configuration. Your administrator can change your settings as needed.