Create Lightning Knowledge Record Types
- From Salesforce Classic Setup, go to Build | Knowledge | Knowledge Object Setup.
- Under Record Types, click New.
- Select an existing record type to use as a template. The new recordtype includes all picklist values from the existing record type thatyou select.
- Enter a label for your record type.
- If desired, enter a description.
- Select Active if you want this record type to beusable immediately.
- Select the profile access for this record type.
- Click Next.
- Select the page layout that users with this profile see for record withthis record type.
- Click Save.
