1. Open Community Workspaces orCommunity Management.
2. Click ModerationRules, then click New and select ContentRule.
3. Complete the following fields:Name—Enter a name for your rule.Unique Name—Enter a unique name for your rule. The unique name used by the API.Description—Optionally, enter a description.Activate Rule—If selected, the rule is activated.Applies To—Specify which types of member-generated content this rule applies to. Posts and comments only apply to content created in groups and user profiles. All feed types, such as polls and links, are supported.Moderation Action—Specify what you want to happen when the criteria is matched.Block prevents the content from being published.Review allows users with the “Can Approve Feed Post andComment” permission to approve the content before it’s published.Replace publishes the content with the keywords replaced asasterisks. For example, BadWord becomes *******.Flag publishes the content and then automatically flags thecontent as inappropriate.Message for Member—Specify the message that your member sees when their content is blocked. If you don’t specify a message, the member sees the standard message: “You can’t use%BLOCKED_KEYWORD% or other inappropriate words in this community. Review your content and try again.” The %BLOCKED_KEYWORD% variable displays up to 5 blocked words. You can also use this variable in your own custom message.Tip For international communities, you can translate this message. From Setup, enterTranslate in the Quick Find box, then selectTranslate. To provide a translation for the message, select the Moderation Rule setup component and expand the community the rule belongs to.Member Criteria—Specify member criteria to enforce this rule. Ask yourself, who should this rule apply to?Content Criteria—Specify the content criteria to enforce this rule. Ask yourself, what specific keywords should this rule apply to?Important Keep the following things in mind:If you activate a content rule without specifying member criteria, the rule applies to all members.If you activate a content rule without specifying content criteria, the rule either:Prevents members from creating posts and comments entirelySends all posts for reviewFlags all posts and commentsYikes! Be careful.If you select member criteria and content criteria, the rule applies only when both criteria are met.Specifying criteria is optional. However, we recommend that you include criteria in your rules to target specific members and content.
4. Name—Enter a name for your rule.
5. Unique Name—Enter a unique name for your rule. The unique name used by the API.
6. Description—Optionally, enter a description.
7. Activate Rule—If selected, the rule is activated.
8. Applies To—Specify which types of member-generated content this rule applies to. Posts and comments only apply to content created in groups and user profiles. All feed types, such as polls and links, are supported.
9. Moderation Action—Specify what you want to happen when the criteria is matched.Block prevents the content from being published.Review allows users with the “Can Approve Feed Post andComment” permission to approve the content before it’s published.Replace publishes the content with the keywords replaced asasterisks. For example, BadWord becomes *******.Flag publishes the content and then automatically flags thecontent as inappropriate.
10. Block prevents the content from being published.
11. Review allows users with the “Can Approve Feed Post andComment” permission to approve the content before it’s published.
12. Replace publishes the content with the keywords replaced asasterisks. For example, BadWord becomes *******.
13. Flag publishes the content and then automatically flags thecontent as inappropriate.
14. Message for Member—Specify the message that your member sees when their content is blocked. If you don’t specify a message, the member sees the standard message: “You can’t use%BLOCKED_KEYWORD% or other inappropriate words in this community. Review your content and try again.” The %BLOCKED_KEYWORD% variable displays up to 5 blocked words. You can also use this variable in your own custom message.Tip For international communities, you can translate this message. From Setup, enterTranslate in the Quick Find box, then selectTranslate. To provide a translation for the message, select the Moderation Rule setup component and expand the community the rule belongs to.
15. Member Criteria—Specify member criteria to enforce this rule. Ask yourself, who should this rule apply to?
16. Content Criteria—Specify the content criteria to enforce this rule. Ask yourself, what specific keywords should this rule apply to?
17. If you activate a content rule without specifying member criteria, the rule applies to all members.
18. If you activate a content rule without specifying content criteria, the rule either:Prevents members from creating posts and comments entirelySends all posts for reviewFlags all posts and commentsYikes! Be careful.
19. Prevents members from creating posts and comments entirely
20. Sends all posts for review
21. Flags all posts and comments
22. If you select member criteria and content criteria, the rule applies only when both criteria are met.
23. Specifying criteria is optional. However, we recommend that you include criteria in your rules to target specific members and content.
24. Click Save.