1. Click Interactions.
2. Click Messages.
3. Click SMS.
4. Select MO Keywords.
5. Name the campaign CheckVote.
6. Select Check Vote Count.
7. Select the voting data extension that stores voting information.
8. Enter We didn't receive your message. Please try again. Message and data ratesmay apply. in the Generic Error Message field.
9. Enter Please contact help at help@nto.com for further assistance. in the Invalid Category Message field.
10. Enter the names of the stores as valid categories.
11. Enter Store as the Vote Category.
12. Save the keyword.