Configure Work Order Settings
- To let users view and manage work orders in a variety of places, add the Work Orders related list to any of the following objects’ page layouts.AccountsAssetsCasesContactsEntitlementsMaintenance plansNote To add the Work Orders related list to maintenance plan page layouts, change the field-level security for the Maintenance Plan and Suggested Maintenance Date fields on work orders to make them available to users.Return ordersReturn order line itemsService contracts
- Accounts
- Assets
- Cases
- Contacts
- Entitlements
- Maintenance plansNote To add the Work Orders related list to maintenance plan page layouts, change the field-level security for the Maintenance Plan and Suggested Maintenance Date fields on work orders to make them available to users.
- Return orders
- Return order line items
- Service contracts