1. Select the Case Comments Publisher component in the page you’re configuring.
2. To configure properties for the component, select theProperties pane:PropertyDetailsCase IDLeave the default query string for the unless you plan to customize the component and add your own query string. The system uses the query string in this field to return the Case ID.Publisher Placeholder TextEnter the text that appears in the search bar. The default value is Write a new comment....Mobile Header TextEnter the text that appears as the header for mobile users. Mobile and tablet see the text as the header for the comment text area.Can Attach FilesLets users attach a file to the comment.Post Button LabelEnter the text for the button that submits the case or comment.