1. To have the console for sales enabled for your Salesforce org, contact Salesforce.
2. Customize highlight panels for allobjects and turn them on.
3. By default, your org has the “Sales Console User” permission set license. Assign this permission set license to users. The steps are the same as assigning any permission set license.
4. Assign the Salesforce Console User Permission Set to Sales Console Users.
5. Optionally, for sales reps:Brand your console.Choose how pinned lists display.Whitelist domains.Customize push notifications.Customize keyboard shortcuts.Turn on the Knowledge Sidebar.Set up interaction logs and assign them to user profiles.
6. Brand your console.
7. Choose how pinned lists display.
8. Whitelist domains.
9. Customize push notifications.
10. Customize keyboard shortcuts.
11. Turn on the Knowledge Sidebar.
12. Set up interaction logs and assign them to user profiles.
13. Create a console app and assign it touser profiles.