Assign Close Conversation Permission Through a User Profile
- In Setup, enter Profiles in the Quick Find box, then click Profiles in your results.
- Click Edit next to the user profile you plan to change.
- Note You can’t edit standard user profiles. You can edit custom profiles, and you can clone a standard profile and edit the clone.Under Administrative Permissions, select Close ConversationThreads.
- If the profile isn’t already assigned, assign it to the community members who will close community posts, questions, and polls.
