1. Under Users, click Create.
2. Complete the basic user information fields on the Create a User page:FieldDescriptionNameEnter the full name of the user as you want it to appear in the application.Reply Email AddressEnter the email address to display when an email message sends from this user and then click Verify. When Add to From Name Dropdown is checked, the address will go through a domain verification process before displaying as an address in sends. The Marketing Cloud uses this email address for forgotten password requests as well.Note This field only displays in accounts enabled for the Multi-From Connect advanced feature.Add to From Name DropdownSelect this checkbox, once reply email address is verified, to allow the address to display as a from name option for sends. Note This field only displays in accounts enabled for the Multi-From Connect advanced feature. In addition, only From Addresses that have this checkbox and in a verified status displays in From Address dropdowns.Notification Email AddressEnter the complete email address for the user. Marketing Cloud delivers any application request results to this email address.Username Enter the username that the user enters when logging in to the application.External KeyEnter the string value used to identify this user in any applicable API calls.Time ZoneEnter the default time zone for this user.Culture Code Enter the language and locale for this user. This setting determines the language settings for the application for this user.API UserTo enable access to the XML API and allow modification of password expiration settings, check this box. Note This field only displays in accounts enabled for API usage.Temporary PasswordEnter a temporary password for this user. Marketing Cloud app prompts the user to change the password and provide a security identification question and answer on the first login. Note The temporary password you create must adhere to the password conventions defined in the Account Security Settings.Verify PasswordEnter the value entered in the temporary password field.
3. In the User Permissions area of the User Properties dialog box, select the permission that determines what the user can access.
4. To enable apps and roles for the user, click the applicable check boxes in Marketing Cloud Permissions and Roles. To create an administrator, set up the user with the Add Users to Account permission.
5. Click Save.